faqs – Zling

Frequently Asked Questions (FAQs)

Have questions? We’ve got answers. Below you’ll find some of the most common inquiries we receive, along with clear and concise responses to help you better understand our services, policies, and offerings. Whether you’re a first-time visitor or a returning customer, this section is designed to provide quick guidance and resolve your doubts with ease.

What is Zling?

Zling is a silver jewelry brand designed for Gen Z. We offer trendy, high-quality pieces that let you express your unique style.

Where do you ship?

We ship across India and to select international locations. Shipping options and costs are displayed at checkout.

How long will it take to receive my order?

Our standard processing time is 2-4 business days. Delivery times vary by location but typically range from 3-7 business days within India.

Can I return or exchange an item?

Yes, we accept exchanges within 7 days of delivery for unused items. Custom orders are non-refundable.

What materials do you use?

We use 925 sterling silver and high-quality gemstones. Our pieces are crafted to be both stylish and durable.

How do I care for my silver jewelry?

Store your jewelry in a dry place, away from direct sunlight. Clean with a soft cloth and avoid contact with chemicals.

How can I stay updated on new products and events?

I have another question. How can I contact you?

Feel free to reach out via our contact form or email us at contact@zling.co. We're always here to help!